Money and recovery
Collection and assignment
A case opens by product rules and moves through stages from a soft reminder to assignment of the claim. Every contact is recorded with channel, outcome and next step.
What is inside
- 01
Stages from reminder to write-off, each with its own conversation script.
- 02
Promises to pay with fulfilment tracking and automatic return to the work queue.
- 03
Legal proceedings and enforcement are kept as separate records.
- 04
Assignment and agency contracts with a registry check of the agency and notice to the debtor about the new creditor.
